Free Shipping
Delivery time depends on destination
Free on every order
Tracked shipping with signature confirmation. Your pendant is carefully packaged in our signature gift box.
Shipping & Delivery
Carefully packaged and delivered to your door
How We Ship
From Our Hands to Yours
Every pendant is crafted with care and shipped with the attention it deserves
01
Order Confirmed
Your order is received and our manufacturing partner begins crafting your pendant
02
Engraved & polished
Each pendant is individually engraved and polished to perfection
03
Gift Packaged
Nestled in our signature black box with a soft velvet pouch
04
Delivered
Delivered safely to your door with tracking
International Shipping
We ship internationally. Orders travel by tracked courier and delivery time varies by destination. Any import duties are the recipient's responsibility.
- Europe3 – 5 working days
- North America5 – 8 working days
- Asia & Oceania7 – 12 working days
- Rest of World10 – 15 working days
Packaging & Care
Every Monoko pendant arrives in our signature presentation. We believe the unboxing experience should be as special as the piece itself.
- —Matte black magnetic gift box
- —Soft velvet pouch for daily storage
- —Care instruction card
- —Polishing cloth for maintenance
Frequently Asked Questions
Returns & Warranty
Made-to-order pendants engraved from your photo are personalised goods, exempt from the 14-day right of withdrawal. Your statutory rights for defective goods remain fully intact.
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